SuperBluOrange can scope the platform around the defined product and distribution model. Software delivery does not establish lottery operating rights.
Define when a ticket becomes valid
Agree the ticket identifier, draw identifier, payment state and sales cut-off. The system must have a defined answer when payment completes near the cut-off or a request is retried after a timeout.
For a draw-based product, preserve the accepted ticket and draw configuration together. For an instant product, define how the game outcome and transaction are recorded. Where another operator owns the product, establish which record confirms issuance and what happens when the external service is unavailable.
Make the ticket-to-prize record inspectable
| Stage | Evidence to retain |
|---|---|
| Sale | Accepted ticket, player or channel reference, payment state and time |
| Draw or game | Applicable rules, input or outcome reference and authorized result |
| Prize determination | Winning condition and calculation applied to the accepted ticket |
| Claim or credit | Recipient, checks, approval and payment reference |
| Correction | Original record, reason and authorized adjustment |
Keep draw administration separate from ordinary sales permissions. A person who can sell tickets should not automatically be able to change a draw or its published result.
Rehearse the exceptions
Test a late purchase, canceled payment, duplicate issuance request and postponed draw. Include a disputed prize and a result correction if the product permits one. Check how the player or retailer receives the explanation and how the financial records reconcile.
Agree the authority for postponement, cancellation and publication before launch. The implementation needs to preserve the rules that applied to tickets already sold, rather than silently substituting a new configuration.
Scope channels and acceptance
Identify the intended web, mobile and retail channels, their account or ticket requirements and the reporting required by the operating model. Include assessment, distribution approvals and third-party dependencies as separate milestones.
Send the product rules and sales-channel plan. Include who operates the lottery, who supplies or conducts the draw and how prizes will be paid.